Professional Services

I can help you deal with the tough problems.

I will work with you to define your strategic direction, facilitating stakeholder-based strategic planning sessions, as appropriate.

Alignment Services

I will help you understand the hidden value systems and conflicts that often hamper policy development and execution, and I will help drive the definition of more effective policies. I can also apply these methods to governance issues, illuminating the important drivers and designing governance programs that balance competing interests.

As a certified conflict resolution specialist, I bring a unique set of skills and understandings that bridge the strategic and tactical domains. I can employ a variety of methods to mediate disputes, drive consensus, and guide negotiations.

I have extensive experience with the management of complex programs involving organizational alignment, knowledge management, and contractual compliance. Much of this experience was in the context of partner and alliance programs.

I also bring a variety of implementation skills to the table, including course development and training, project management, and the oversight of technology initiatives.

Engineering Services

I employ a unique knowledge flow methodology to diagnose process breakdowns — misalignments, communication gaps, cultural problems, etc. — and design high-performance organizational and information systems.

I have extensive expertise in the design and implementation of publishing systems, including XML-based system design, document engineering, and XSLT development.

I am skilled at semantic analysis and engineering, understanding the hidden meanings in systems and documents to design more effective knowledge artifacts. I even provide executive ghostwriting services, on occassion, to drive targeted results.

Let me know what I can do to help.